Frequently asked Questions about solid surface material Versital

unique solid surface frequently asked questions

Frequently asked questions

Versital® is a beautiful and unique surface.  Because of this you may well have lots of questions.  To help you we have included our most frequently asked questions.  If the answer isn't here, please call us direct on our technical helpline on 01204 380780.

 

How do I clean and care for Versital®?

In day to day use, wipe off dust with a fine cloth and use a soft cloth and mild surface cleaner.  Avoid harsh chemicals as they are not neccessary.

What should I do if I chip the surface, or the surface needs something tougher to clean it?

Please call our technical support helpline 01204 380780 and we will be able to talk the problem through with you and give the best advice.  The good news is that most chips and marks are repairable and we are able to supply repair kits where needed.

What surfaces can Versital® be fixed to?

Versital® can be fixed to most surfaces, including plasterboard, plywood, plasters, tiles and so on.  However, prior to fixing, you must ensure that all surfaces are free from grease, dust and grime.  Back surfaces only should be cleaned with acetone and should be perfectly dry before silicon is applied.  Versital® can be fixed onto studwork that is clad in one of the materials listed above.

Can I use Versital® wall panels in the shower?

Yes!  Versital® is the ideal surface for use in the shower, wetroom or steamroom.  It can be made in sheets up to 3m long, has no joins and seams and is easy and hygenic to keep clean.  This is your chance to have the marble or stone shower you have always dreamt of.  Unlike the natural material, Versital does not suffer from watermarks, is exceptionally stain and scratch resistant and is warm to the touch. Please ask for further details.

I have an unusual shaped worktop and basin that I want Versital® to fit exactly.  Can you manufacture from a template?

Yes we can.  If you sketch your template either on MDF or a paper template then we can manufacture using this as our guide.  Versital® is cast and gives us lots of freedom to manufacture whatever it is you want, to whatever designs you give us.

A standard tray just won't fit - do you make made to measure trays?

Yes we do.  Versital® manufactures a large range of standard trays.  However, bespoke solutions are our speciality.  SImply sketch out a drawing of what you need with diensions and pop into one of our distributors who will be able to help you.  Alternatively, please feel free to contact us directly to help you with any queries on bespoke trays on 01204 380 780.

What tools do I need to install Versital®?

When installing Versital® you may need some or all of the following tools and materials:

Sanitary grade silicon

Masking tape

Router with Tungsten Carbide cutters

Acetone (for rear of material - never front)

Jointing Compound

Production paper

Wet & Dry Paper

Self tapping screws

Soft cotton polishing cloths

Polishing compound

Jigsaw with Bosch T118B & T318B (or similar blades)

Hole cutters

Gel coat colours

If you are at all unsure what tools to use for the job, or would like advice on fitting and a fitting guide, please call us on our technical helpline 01204 380 780.

Can I use any adhesive to fit Versital®?

No. It is very important that you only use sanitary grade silicon when fitting Versital®.  DO NOT use liquid Nails or other "instant" type adhesives.

Do you offer a colour match service?

Over many years we have created an extensive range of over 130 different colours and finishes to suit all tastes and pallettes.  However, if you really need something matching to and nothing else will do, bespoke solutions are our speciality.  We can match to a colour for a one off charge of £50. That colour then enters our database and can be used as often as you choose. For more information please call us directly.

How do I store Versital® prior to fitting?

Wherever possible Versital® benefits from being stored flat.  If Versital® cannot be stored flat, support it with a sheet of flat 18mm by 25mm ply, inclined against a wall.  If large quantities of Versital® are stored frequently you could consider the construction of an 'A' frame support.  It is very important that Verital is not left leaning unsupported at any time or with items on top of it.  Ensure the protective film stays in place for storage and only removed for fitting.

 

The answers detailed here are as a guide only. For more in-depth information, especially with regards to fitting, please call us direct.